FAQ

What does "made to order" mean?

Made to order means every item purchased from J, valentine will be made once an item is purchased. I do not carry stock, ready to ship items to decrease financial and material waste. 

Processing 

Prints: 

Please allow 5-7 business days for print processing prior to shipping. 

Handmade garments, accessories and other goods: 

Please allow 2-3 weeks for processing. Each item is handemade by the artist/designer, Jaimie Dolan. 

Original Artwork: 

Please allow 2-3 business days for processing.

Shipping 

Once processing is complete, items will be shipped via Canada Post. 

Orders shipping within Canada: Please allow 5-7 business days for shipping 

Orders outside of Canada: Please allow 7-21 business days for shipping. 

Returns

Unfortunately, I do not accept returns unless the item purchased arrived in damaged condition. If you have received a product that is damaged, please send an email to jaimie.dolan@gmail.com and I will do my best to address the issue. 

What fabrics do you use?

100% Cotton, Cotton Canvas, Linen & recycled fabrics. I try my best to source eco-friendly fabrics or reuse recycled fabric when available.